If you are an Android user, knowing how to fix Google Play Store Error 501 or Google Play error 505 is pretty useful. Google Play Store Error 501 is a pretty common issue among Android users. It can occur when you download or update an app through the Google Play store. This issue can appear with a specific message. In this message, the App name will be followed by the phrase “cannot be installed”. If you encounter this issue, by any chance, you cannot necessarily install or update any app or game. Google Play Store Error 501 tends to occur particularly when you intend to install more than one app.
Google Play Store Error 501 can occur pretty often on phones that have custom ROMs. In addition to that, this issue is likely to appear pretty often on rooted Android devices. With that being said, let’s see how to solve Google Play Store Error 501. We are going to explain more than one method to solve this issue. You can pick the best option from this list and solve the problem.
01. Download one app at a time
Those who have reset their phones into factory settings, have to download all the apps once again. In general, such Android users tend to download multiple apps at once to save time. However, such an approach can end up causing Google Play Store Error 501. Well, the simplest solution to address this issue is to download apps one by one.
02. Resolve issues associated with Google Play Store
If the previous solution is not applicable to you, you ought to try this method. In certain cases, Google Play Store can have some issues with its functionality after an update. Some of the updates may cause compatibility issues with the operating system of the device. Well, if you experience Google Play Store Error 501 after an update, here’s what to do. The solution for this is to uninstall the update installed. If the issue is related to the update, uninstallation would be good enough to solve it. Well, if you would like to know how to uninstall Google Play Store’s updates, here’s how to do it.
- Go to the Settings menu and select the option called Application Manager.
- Then, go to All tab and locate Google Play Store.
- Now, you should tap on the option labeled Force Stop.
- Now, click on Clear Data.
- Tap on Uninstall Updates.
- At the completion of the steps, you should restart the device.
- Now, try to install or update any app through Google Play Store and see if it works.
03. Get Google Play Services Updated
If two of the above methods don’t do anything well, you should try this method. Sometimes, Google Play Store Error 501 can occur due to an outdated Google Play Services as well. Outdated Google Play App can be incompatible with some of the latest apps, and it can be really annoying. However, this issue can be easily solved using a simple strategy.
The best solution to address this issue is to update Google Play Service. You will have to uninstall the existing Google Play Service app and get it reinstalled.
If you need step-by-step guidance, here’s how to do it.
Go to Settings and select the option called Application Manager. Then, you should go to the option labeled “All”. Now, you should tap on Google Play Services” and choose to install the update.
04. Try to solve Google Play Store Error 501 by clearing Apps Cache
In certain cases, Google Play Store’s App cache may be the cause behind the issue. So, if none of the above methods worked for you so far, you may try this method. In this method, we explain how to clear the cache of apps (Google Play Store in particular).
- Go to Settings and select the option labeled Apps.
- Then, locate the option called All.
- You can now find Google Play Store. Tap on that and choose to Clear Cache & Data.
These simple steps will clear the cache of the Google Apps and let the app run smoothly. If the Google Play Store Error 501 was caused due to an issue related to Cache, this’s the solution. Now, you will be able to install or update any app through Google App Service.
05. If you are a custom ROM user;
Have you flashed a custom ROM into the Android device you are using? If so, the chances of getting Google Play Store Error 501 are more in your device. When the device has a custom ROM, the incompatible apps installed on your device can cause various issues. And, Google Play Store Error 501 is one of the most common issues of all. Well, the solution to address this issue is to re-flash the operating system. In general, if the issues were caused because of the faulty custom ROM, re-flashing would solve it. However, if you need to prevent further issues related to custom ROM, you should go for a GAPP. Now, let’s take a look at on how to re-flash the Android OS to its original version.
- First, you should switch off the device completely. If not, you can remove the battery of the phone to restart.
- Once the phone is switched off, make sure to press Home, Power and Volume down buttons simultaneously.
- Now, you will be able to see an option called Wipe Cache Partition. You can go up and down on the screen to move among the screen. In order to confirm the option, you have selected, you should press “Home”.
- Now, this process will simply reset the device and wipe the Cache partition.
This should solve Google Play Store Error 501. Well, if this particular option doesn’t work, you will have to go for a factory reset. After that, you will have to reconfigure the device. In order to deploy a fresh installation, you’ll have to try a different ROM and a newer GAPPS package. You can reboot to recovery mode and continue the flashing with new zip files. In most of the cases, this method must fix Google Play Store Error 501. Eventually, you will be able to use your Google Play Services with smooth functionality.
Note: If all the above free solutions do not work for you, you should seek help from a professional tool – dr.fone – Repair (Android), which can fix your Google Play Store Error effortlessly, including Error Code 963, error 491 & Error 927, Android App Not Installed, Process system isn’t responding error.
Here are some other common errors associated with the Google Play Store. Apart from just mentioning the errors, we briefly explain the solutions for these problems.
This is another common issue associated with the Google Play store. This issue usually occurs when there is an error retrieving information from the server. To solve this issue, we reveal two options.
Go to the Settings menu and select Apps. Then, go to All and select Google Play Store. You should then select “Clear Data” and “Clear Cache”. You should follow the same steps with Google Services Framework.
As another solution to address this issue, you should remove the existing Gmail account and restart the device. Then, you will have to add your Gmail account once again to see if it fixes the problem.
Error retrieving information from the server
This is another common issue that appears either when downloading or updating an app through Google Play Store. This issue occurs when the servers of Google fails to gather information through the Google account. This issue can be solved using the previous method. You can delete the existing email account and register it. However, you should wait for a couple of hours and check if the issue continues to appear. Interestingly, this issue can get solved automatically too.
Here’s how to address this issue
Go to the option “Settings” and select “Accounts”. Then, select the option Google and go to “Delete your Google Account”. At the completion of this process, you should reboot the Android device. Then, you should synchronize the account once again to start the operation.
As the last part of this process, you should open “Settings” and go to “Applications”. Then, go to “All” and select “Google Services Framework”. Now, you will have to select both “Clear Data” and “Force Stop”.
Well, that is how to deal with Google Play Store Error 501 and some other issues of Android. These methods will fix your Android device without causing any damage to the device.