Emails haven’t always been the most popular means of communicating. A lot of people have chosen to use apps like WhatsApp or Kik, but smartphones have made emailing more convenient in recent years. In particular, the Mail app on iPhones is very user-friendly and as such has been receiving a lot of popularity. But, as great as this app is, lots of users have been faced with the iPhone emails disappeared problem. Click it if you are facing iPhone keeps freezing, iPhone camera not working, Apple music crashing, Mac camera not working, iTunes Won’t Open on Windows 10 & Apps keep crashing on Android issues.
There isn’t a single reason for this occurring, and in fact, there are various reasons. Unlike some of the other errors, this is very inconvenient as many iPhone users depend on the Mail app. Whether you use email for keeping in touch with distant family or for work, fixing it as quickly as possible is in your best interest. Thus, we’ll be exploring why this problem occurs as well as the most effective solutions for fixing it.
Reasons for iPhone Emails Disappeared
Before we look at the fixes for this problem, it’s important to understand why it happens. iPhones aren’t exempt from the difficulties that there are with technology. Although there are constantly more advancements, we’ll always have to deal with these problems. Keeping this in mind, a lot of these problems have the same reasons, and by knowing what these reasons are, you can avoid future problems with your email.
- iOS System Errors. If your iPhone is constantly freezing or restarting randomly, this could be the source problem. Typically, this will cause even more iPhone problems, and you will notice that it is problematic straight away.
- Wrong Mail Settings Configuration. When you initially add your email account to the Mail app you are given the opportunity to change the configuration. Most people will leave these settings as they are but if you changed them, this could result in iPhone emails disappeared.
- Improper POP3/IMAP Settings. Email servers use a range of different protocols. Without getting too technical, the two main protocols are POP3 and IMAP. From an iPhone, the Mail app uses IMAP to collect your emails and to communicate with your email service. On computers, the POP3 protocol is used. So, if you access your email account from your iPhone as well as a computer, there could be a conflict in either of the protocol’s settings.
These are the three main reasons for iPhone emails disappeared. But, as we said before, whatever reason is causing this problem, we can fix it.
Best Fixes for This iPhone Emails Disappeared Problem
Now that you have a clear understanding of this iPhone email problem, it’s time to fix it. We have detailed 5 of the best solutions below.
Fix #1 – Force Restart Your iPhone
We find that force restarting an iPhone will fix most of the issues that you may encounter. Unlike a standard iPhone restart, force restarting completely shuts down iOS and reboots it. Use the relevant steps below to do this.
iPhone 7 and Later
Step #1 – Simultaneously hold the “Lock” and “Volume Down” keys.
Step #2 – Hold these keys for about 8 seconds.
Step #3 – When the Apple logo appears, release both keys.
iPhone 6S and Earlier
Step #1 – Press and hold the “Lock” and “Home” buttons.
Step #2 – Continue holding these buttons for around 8 seconds.
Step #3 – Release the buttons when the Apple logo is shown.
Fix #2 – Remove Your Email Account and Add it Back
If the problem is with the mail server connection, then simply removing and adding your email account back onto your iPhone will do the trick. Follow these steps if you don’t know how to do this.
Step #1 – Open the “Settings” app and tap “Mail, Contacts, Calendars”.
Step #2 – Tap on your email address on the list and from the next menu, tap “Delete Account”.
Step #3 – When your iPhone prompts you, tap “Delete from My iPhone” to verify.
Step #4 – Head back to the settings menu and tap “Mail, Contacts, Calendars” again.
Step #5 – Select “Add Account” and sign in to your email address.
All of your emails will have to download after doing this, but it will likely fix iPhone emails disappeared. If it doesn’t fix the issue, try another solution.
Fix #3 – Change Mail Settings to “No Limit”.
Another possibility is that you’ve set your email account to delete after a certain amount of time. Some people do this to prevent their storage filling up with emails, but it will result in disappearing emails. Change this setting using the steps below.
Step #1 – Go to the “Settings” app and tap “Mail, Contacts, Calendars”.
Step #2 – From the list of accounts locate your email address.
Step #3 – Swipe down and tap the “Mail Days to Sync” setting.
Step #4 – Change this to “No Limit” and then check the Mail application.
This will force the Mail app to download all of your emails. After you refresh the Mail app, all of your emails will be made available.
Fix #4 – Change POP3 and IMAP Settings
We previously mentioned that email services use different protocols for communicating. The protocol that your email provider uses will depend on what platform you are signing in to your email on. Generally, iPhones use the IMAP protocol – this means that your emails aren’t downloaded to your iPhone, but instead, they are synced. However, if you change this setting without realising it (or because you think it’s the right thing to do), then it could cause some problems.
Checking and fixing this problem will vary depending on the email service that you use. For example below, we’re going to be using Outlook Mail.
Step #1 – Sign into your Outlook account on a computer.
Step #2 – Press the “Settings” icon at the top-right and click on “More mail settings”.
Step #3 – Under the “Managing your account” header, press on “POP and deleting downloaded messages”.
Note: when changing this setting, select “Don’t let another program delete messages from Outlook”.
Step #4 – Click the “Save” button and check if this fixes the issue.
You can easily adapt this method for different mail services. It might seem a bit complex to change POP3 and IMAP settings although this should fix iPhone emails disappeared.
Fix #5 – Use FoneLab – iOS System Recovery
The chances are that if none of the fixes above help to resolve the issue, it goes deeper. In this case, your best bet is to use FoneLab. Using FoneLab will reinstall iOS without affecting your personal data. To use this program, follow the guide that we have provided below.
Step #1 – Download, install, and launch FoneLab – iOS System Recovery on your computer.
Step #2 – Connect your iPhone via lightning cable.
Step #3 – From the menu on the left click on “iOS System Recovery“.
Step #4 – Read the information that is shown and click “Start” to proceed.
Step #5 – Choose the relevant iPhone tab (depending on which iPhone model you have), and follow the on-screen instructions to put it into DFU mode.
Step #6 – After you enter DFU mode, make sure that all of the information about your device is correct. Click “Repair” to proceed.
Step #7 – The required firmware will be downloaded and then automatically installed.
FoneLab won’t delete your personal data, and this is the most efficient way of fixing any of the iOS issues that you are faced with. Common problems that it can fix are restart loops, iPhone stuck in black screen, and most importantly, it can fix iPhone emails disappeared.
You’ll also find that FoneLab has some other helpful features to try out. To check out these features without purchasing FoneLab, download the free version.
After trying out some of these fixes, your emails should reappear. We understand the frustrations of iPhone emails disappeared, and hopefully one of these solutions help you out. If none of them do, then you can either try a factory reset (not ideal, but it could help) or FoneLab – iOS System Recovery. This program is capable of fixing any iOS problems and if none of the basic fixes we explained work, try using this tool.