Are you facing the problem with wireless adapter or access point? On coming across any connectivity issue, users need to launch the Windows Network Diagnostics in the first place. This troubleshooter will help you when you come across specific connectivity issues. But, the troubleshooter could only resolve the problem automatically, and sometimes, it shows the message ‘Problem with wireless adapter or access point‘ after the process ends.
To resolve this issue, you can follow a few solutions, which work in different scenarios. So, it is best to try these methods and find out which one actually suits you.
Method 1: Update the Network Drivers to Fix ‘Problem with Wireless Adapter or Access Point’
Updating drivers is the most typical troubleshooting tip that everyone offers on several forums and blogs. Updating the network drivers can fix the issue ‘problem with wireless adapter or access point’ as many users are too lazy to keep their drivers updated.
So, follow the given instructions for updating the network drivers that you use for connecting to your internet.
Step 1: In the first place, users require uninstalling the installed driver on their computer.
Step 2: Now, enter “Device Manager” in the search column present beside the Start tab for opening the window ‘Device Manager.’ Alternatively, you can press the tabs ‘Windows‘ + ‘R‘ together for opening the Run box. In that box, enter “devmgmt.msc” and tap Enter or O.K.
Step 3: Expand the section of Network Adapters. Now, you will come across all the network adapters, which you have installed so far on your system—right-tap on the adapter that you would like to uninstall.
Step 4: Now, choose ‘Uninstall Device‘ that will eliminate that adapter from that list and then uninstall your networking device. Tap O.K when asked.
Step 5: Get rid of the adapter that you use from the system and start your computer again immediately. Once the system has booted, visit the manufacturer’s page to check the list with present drivers on your system. Select the recent one and download the same. Now, run the driver from ‘Downloads.’
Step 6: Next, follow the steps shown on the screen for installing the new driver and ensure that the adapter remains disconnected until the system asks the user to connect it. Restart the system after this installation process gets over. Then, connect the network adapter to the system.
Step 7: Navigate to Device Manager and look for the network adapter in the section ‘Network Adapters.’ Right-tap on it and then select ‘Properties.’ From there, look for the tab ‘Power Management.’ You need to uncheck the option that reads “Allow the computer to run off this device to save power.”
Step 8: Now, check if the ”problem with wireless adapter or access point’ has been resolved or not.
Method 2: Update the Wireless Network, Driver, Automatically
As stated earlier, the ‘problem with wireless adapter or access point’ can occur because of the incorrect wireless network driver on the system. You can resolve this issue by updating your driver automatically. For updating the network adapter to the recent version, use Driver Easy for free.
Driver Easy recognizes the system automatically and looks for accurate drivers. With Driver Easy, you do not have to know precisely which system the computer runs; you do not have to risk installing the incorrect driver, and also you do not have to worry over committing a mistake while installing the driver.
Users can update the drivers automatically using either the Driver Easy’s Pro or the free version. With its Pro version, it does not take more than two clicks to update drivers. Plus, users enjoy a money-return guarantee for 30 days and full support.
Note: For updating the adapter driver, you need access to the internet. You can connect the system temporarily to any wired network or just use the feature ‘Offline Scan’ of Driver Easy.
Update the Wireless Network Driver with Driver Easy
Step 1: Download Driver Easy and install it on your PC.
Step 2: Launch the program and choose ‘Scan Now.’ The program will scan the system and detect problem drivers, if any.
Step 3: Tap on the button ‘Update‘ present beside the flagged network driver. This will automatically download the latest version of the driver and install it. It is possible to carry out this task with the free version.
If you want to automatically update the accurate version of all the outdated or missing drivers on your computer, click on ‘Update All.’ For this, you will need the Pro version of Driver Easy. When you tap on ‘Update All,’ you will be asked to upgrade.
Step 4: Restart the system and connect to the wireless network again. Now, check if the ‘problem with wireless adapter or access point‘ still persists.
Method 3: Switch on the Router’s WMM Option to Fix ‘Problem with Wireless Adapter or Access Point’
This method is perfect for users who have just started to encounter the ‘problem with wireless adapter or access point’ when using the routers for connecting to your internet. This solution is pretty successful despite a bit of weird implementation of this method.
The WMM option offers a service, which provides importance to multimedia flashing across the network. It means that the bandwidth offers importance to devices that use the media. So, switching on the WMM option may resolve this annoying issue.
Part 1: With Device Manager
1. Enter “Device Manager” in the search column and tap on the very first result. Users can even press the tabs ‘Windows‘ + ‘R‘ together for opening the Run box and then enter “devmgmt.msc” in that box and tap Enter or O.K.
2. Expand the section ‘Network Adapters.’ Then, you will come across all the network adapters, which you have installed on the system. Right-tap on the network driver and choose ‘Properties.’ Go to the tab ‘Advanced‘ and look for the option of WMM. Lastly, enable this option.
Part 2: With the Routers Settings
To resolve the ‘problem with wireless adapter or access point’ using this method, open the web browser, and enter the IP address (Default Gateway number) in the address column and tap Enter. To get this number, press the tabs ‘Windows‘ + ‘R‘ together and enter “cmd” and click OK. In the window of Command Prompt, enter “ipconfig” and copy that Default Gateway number.
1. Put in the username along with the password for accessing the router’s interface. You can look for the default information on the website of Port Forwardor in the documentation of your router. Otherwise, enter the changed one.
2. For editing the wireless settings, go to the wireless section. From there, go to the tab ‘WMM.’
3. Toggle the WMM Option to Disabled or Off. The setting of WMM shows up in its particular section or under the subheading within the wireless settings, based on the router’s manufacturer. Choose the required setting from the options available.
4. Tap on ‘Apply‘ and restart the router from the common settings. Now, examine if the ‘problem with wireless adapter or access point’ still shows up.
Also, if you wish to know how to hack Wifi password, click to have a try.
Method 4: Delete the Wireless Profile to Fix ‘Problem with Wireless Adapter or Access Point’
This method is effective for people who are facing problems like ‘problem with wireless adapter or access point’ while connecting to the wireless networks. Most of the time, there is some issue with the system settings that you have to put for that particular network. In that case, you have to get rid of the network profile. Then, connect once again. This solution is perfect if you could connect to another wireless network.
Here are two solutions for deleting the wireless profile:
Part 1: With Network List
Step 1: Tap on the Wi-Fi symbol present on your taskbar.
Step 2: Right-tap on the network that the system is now connected to. After that, tap on ‘Forget.’
Step 3: Restart the system and connect to the wireless network again. Now, see is the issue ‘problem with wireless adapter or access point’ has been resolved or not.
Part 2: With Command Prompt
Users may come across the ‘problem with wireless adapter or access point’ issue because of the corrupted Wi-Fi configuration profile. If this is happening to you, you should delete the wireless profile and connect to the wireless network again to resolve the problem.
Step 1: Initially, you need to enter “cmd” in the search column from the menu ‘Start.’ Or else, look for ‘Command Prompt‘ and right-tap on it. Choose the option ‘Run as an administrator.’
Step 2: In the next open window, copy-paste the command given below and ensure that you tap Enter after copying it properly:
netshwlan delete profile name=”WirelessProfileName”
Here, “WirelessProfileName” refers to your real network device’s name that you like to reset your network profile for.
Step 3: Start the computer again and reconnect to your network. After that, enter the credentials once again. Now, examine the issue if the ‘problem with wireless adapter or access point’ still persists.
If you cannot access the internet, you need to move onto the next method to get rid of this frustrating issue on your Windows PC.
Method 5: Change the Antivirus to Fix Problem with Wireless Adapter or Access Point
Sometimes, issues like ‘problem with wireless adapter or access point’ can appear because of antivirus tools. There are different ways to resolve the issue. However, these solutions are a bit advanced, and thus, it is better to just look for alternatives. For instance, users report that the McAfee free version caused the ‘problem with wireless adapter or access point’ on the system, and the best way to fix it is to uninstall the antivirus completely.
1. Tap on the menu ‘Start‘ and search for Control Panel. Or else, tap on the icon ‘gear‘ for opening settings in Windows 10 PC.
2. From there, choose the option ‘View as: Category‘ present on the right side and under the section ‘Programs,’ choose ‘Uninstall a Program.’
3. If you use the Setting application on your Windows system, click on ‘Apps‘ to open up a record of every installed program on the computer.
4. In Settings or Control Panel, look for McAfee antivirus and tap on ‘Uninstall.’ Users have to confirm their actions and keep following the steps that show up along the uninstallation window.
5. Tap on ‘Finish‘ while the uninstaller finishes the process. Restart the system to check whether the ‘problem with wireless adapter or access point‘ has been fixed or not.
Method 6: Disable Your IP Helper Service
The IP helper service is not important, and you can disable it to resolve issues like ‘problem with wireless adapter or access point.’ This would not result in any variations, except you can get rid of this issue. It is easy to disable this service.
Step 1: Press the tabs ‘Windows‘ + ‘R‘ to launch the Run box. In the Run box, enter “services.msc” and tap OK to access Services.
Step 2: Look for IP Helper Service and right-tap on it. Now, choose ‘Properties‘ from the given menu.
Step 3: Check the status of this service if it is stopped or not. If this service is running, tap on the ‘Stop‘ tab in the window’s middle.
Step 4: Ensure that the tab ‘Startup type‘ within the Properties tab is disabled. Confirm your changes. After that, you may get the following message while clicking on ‘Stop‘:
“Windows could not stop the IP Helper Service on Local Computer. Error 1079: The account specified for this service differs from the account specified for other services running in the same process.”
In that case, you have to follow the steps below to resolve it.
1. Follow the 1-3 steps from above to open the Properties tab. Look for the tab ‘Log On‘ and tap on the button ‘Browse…‘
2. Within the box, “Enter the object name to select,” enter the account’s name and select ‘Check Names‘ and just wait for it to get recognized.
3. Once done, tap OK and enter the passcode in the given box when asked.
So, these are some of the effective ways to get rid of the ‘problem with wireless adapter or access point‘ issue. Try these methods one by one until you can find the most perfect one for your Windows system.