Is Screenshot on Mac Not Working? – Fix It Now

Is the screenshot on Mac not working? Undoubtedly, taking screenshots is pretty straightforward on Mac.

This is because Apple provides a simple way to perform this action. However, many users have reported that they came across the ‘screenshot on Mac not working‘ issue while taking a screenshot.

If you are struggling with the same problem, you may search for different ways to resolve it.

So, learn different methods to get rid of this annoying issue hassle-free.

Part 1: Introduction to a Screenshot

The ‘screenshot‘ term is a screen capture, print screen, or snapshot. A screenshot refers to a picture showing the computer display’s contents.

So, in other words, a screenshot enables users to capture whatsoever they are viewing on their computer screen. After they have taken a screenshot, they can save it anywhere as an image file. Once saved, it is also possible to edit the file.

So, this screenshot feature proves to be pretty helpful. Currently, you get this feature in every electronic device, including tablets, smartphones, and computers. The screenshot feature can be very helpful in various situations.

For instance, if you want to share your screen image with others or if you want to write software reviews, this feature comes in handy. However, you may face the screenshot on Mac not working issue; learn how to fix it below.

PS: if you are experiencing errors like the MacBook charger not working, here are the top solutions for you.

Part 2: How Can You Take a Screenshot on Mac?

So, before you look for different methods to resolve this issue, let’s see how a screenshot is taken on Mac. Now, there are different ways to capture the screen of your computer.

Sometimes, the ‘screenshot on Mac not working’ issue could occur if you do not take a snapshot in the proper way. It is possible that you are using the wrong commands for capturing the screenshot.

So, learn about the right ways to perform this task!

1. Take a Screenshot of a Window

For screen capturing a window on Mac, users can go through the following instructions:

  • Use the Shift + Command + 4 keys simultaneously. Now, you will be able to spot crosshairs on the screen. After that, employ the Space bar for hovering the cursor over that window. Now, tap either on your mouse or trackpad. Keep holding the Space tab while you drag the cursor.
  • Next, users will come across an icon of ‘Camera.’ Also, the window will change its color to grey. When you have multiple windows opened, choose the one that you want to capture. Lastly, click on your mouse. That’s it! You have successfully captured the window’s screenshot.
  • Once done, either right-tap on the app icon and select ‘Move to Trash‘ or drag the icon to the Trash.

2. Capture a Snapshot of the Complete Screen

For capturing the complete screen, users can follow some simple steps listed below:

  • To begin with, users need to employ the keys Shift + Command + 3 together.
  • After that, they will hear the sound of a camera shutter. Now, you have successfully captured the screenshot on your desktop.

3. Take a screenshot of a screen’s portion

Find some steps below for taking a screenshot of just a screen’s part:

  • Again, use the keys Shift + Command + 4 simultaneously. With this shortcut, users can take a snapshot of a particular portion.
  • Once users have pressed the tabs, they will come across a cross featuring some numbers. Now, drag that cross over the portion that you want to capture.

4. Snapshot a dropdown menu

On your Mac, you can easily take a screenshot of a dropdown menu using the following instructions:

  • Initially, open a menu that you like to screenshot. After that, use the tabs Shift + Command + 4 together. Now, drag that cross to the menu to capture it.
  • Now, you need to release your mouse to capture the portion. Once done, employ the Space bar for altering the pointer to the camera. Lastly, tap the menu to take a snapshot.

So, these are some ways in which you can capture a screen on Mac. If these methods did not work for you to take a screenshot on your system, go to the next part. In that part, you will find different ways to resolve the ‘screenshot on Mac not working.’

Part 3: Different Ways to Resolve ‘Screenshot on Mac Not Working’ Issue

Now, you know how you can capture the screen of your Mac in a proper manner. However, if you see the screenshot on Mac not working issue, look for solutions here. Try the methods listed below to fix this annoying issue hassle-free.

Solution 1: Examine the Settings of Keyboard Shortcuts

To capture the complete screen, you use the keyboard shortcut Shift + Command + 3. And, to capture the selected portion, you can use the keyboard shortcut Shift + Command + 4. This works unless you have activated any screenshot shortcuts. Otherwise, you may face the screenshot on Mac not working issue.

So, these keyboard shortcuts for capturing a screen are activated by default. However, it could be possible that you configured the settings earlier and are unable to recall them. In that case, you just need to examine whether the screenshot shortcuts are active on the system or not.

To Check This, Go Through Some Simple Steps Given Below:

  • In the first place, visit the ‘Apple‘ menu. From there, look for the ‘System Preferences‘ tab and click on it.
  • After that, click on the ‘Keyboard‘ tab and choose ‘Shortcuts.’
  • Now, select the option ‘Screenshots‘ present on the window’s left side.
  • Lastly, ensure that all the listed options are active or checked.
Check Settings for Keyboard shortcuts to fix Screenshot on Mac Not Working

After making sure that the keyboard shortcuts are active, try taking a screenshot again on your system. Now, check if you are still facing the screenshot on Mac not working issue. If yes, move on to the next solution.

Solution 2: Try Restarting Your Mac

Another way to fix the screenshot on Mac not working issue is to restart the system. Programs and applications will not function perfectly when you have not restarted the computer for a very long time.

In such situations, an easy restart on your Mac could probably resolve the issue without much effort. Gladly, most users have resolved the issue in this way. So, you should try this solution.

There Are Various Methods You Can Restart Your System, Which Include:

Way 1: Firstly, press the Power tab and hold it. Then, select the ‘Restart‘ tab.

Way 2: Alternatively, users can press the Control + Eject keys together. After that, select the ‘Restart‘ tab. Or, visit the Apple menu and select the ‘Restart‘ tab.

Restart Mac to fix Screenshot on Mac Not Working

Way 3: Press the Command + Control + Eject keys or Command + Control + Power keys simultaneously. After that, select ‘Restart‘.

After starting the Mac again, the issue should be resolved now. However, if not, you can go to the next methods for fixing the ‘screenshot on Mac not working’ problem.

Solution 3: Employ Grab for Taking a Screenshot

Also, there are other ways to take a screenshot on Mac. So, instead of capturing snapshots through keyboard shortcuts, employ Grab for capturing the screen on the system.

A grab is a pre-installed tool for macOS, enabling you to capture screenshots of the complete screen, the entire window, or just a specified portion of the screen.

Steps to Resolve the Screenshot on Mac Not Working issue:

Here are some simple instructions on how to fix ‘screenshot on Mac not working’ using Grab:

1: To begin with, users have to launch ‘Applications‘ and then choose ‘Utilities.’

2: Once selected, look for the ‘Grab‘ option and choose it.

3: Next, tap on the ‘Capture‘ button.

Fix Screenshot on Mac Not Working Using Grab App

Users can select any option and capture a screenshot depending on their requirements.

Solution 4: Fix Screenshot on Mac Not Working Using Preview

If you encounter an issue like a screenshot on Mac not working, employ ‘Preview’ to capture screenshots. Preview is a default utility that allows you to open images and edit or modify images. Apart from this, users can even capture a screenshot on their Mac through the Preview program.

Steps to Fix Screenshot on Mac Not Working using Preview:

1: First, you need to go to ‘Preview.’

2: Now, click on ‘File‘ and then choose ‘Take Screenshot.’

3: After that, select an option depending on your choice.

Fix Screenshot on Mac Not Working Using Preview

Part 4: Get Lost Screenshots on Your Mac

After resolving the ‘screenshot on Mac not working’ issue, users might lose the screenshots. Now, this could happen without any serious problem. If that happens, recover the lost screenshots through the Recoverit Data Recovery tool.

Recoverit Data Recovery is designed specially to recover accidentally lost files, like documents, audio, videos, and photos. This program is strong enough for working under various data loss scenarios.

With this program, users can recover media files within some minutes. This just takes three simple steps. For recovering the lost screenshots, download Recoverit. Install the program and then go through the instructions below:

Steps to Recover Lost Screenshots using Recoverit:

Step 1: Firstly, launch the program on your Mac. Next, users have to select a drive on the system from where they lost the screenshots. Once selected, tap on ‘Start.’

Recoverit Data Recovery

Step 2: Next, the tool will search for all lost files by scanning the chosen drive location. The scanning process will take some time to finish.

Recoverit Data Recovery

Step 3: Preview all the files and select the file you want to recover. Tap on ‘Recover‘ to save the recovered file on your system.

Recoverit Data Recovery

Now, you know how to recover your files if you lose them accidentally. However, after you have recovered the desired screenshots, do not save the files in the same location where you lost them earlier.


So, this is how you can resolve the screenshot on Mac not working issue. Here, we have mentioned all the possible ways to resolve this annoying issue hassle-free. We have even provided an effective solution to recover your lost files.

Now, you can lose screenshots while facing this issue in some cases. Thus, it is better to use a reliable tool like Recoverit Data Recovery to get back your files effortlessly. Using this amazing tool, users can rescue their lost screenshots easily. So, download the tool now!



Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.