How to Resolve the ‘Widevine Content Decryption Module’ Issue

Widevine Content Decryption Module refers to a decryption module, which is in-built into Chrome. This module enables Chrome to play HTML5 videos and audios protected by DRM, which you also find on Netflix. While using Netflix or Chrome, you may come across the ‘Widevine Content Decryption Module or WidevineCdm error. This plugin is there on Google Chrome the very first time when you first install the program. You do not have to install this plugin manually.

Widevine Content Decryption Module

Today, users watch TV shows, and Netflix movies online to kill boredom. However, when you attempt to play Netflix videos, sometimes, you come across an unusual error called Error M7702-1003. Then, you can no longer watch your videos. The major cause of this error is the ‘Widevine Content Decryption Module.’

With the help of this plugin, users are able to stream or see HTML5 videos and audios protected by DRM in Google Chrome, like Netflix. In other words, if your remove or disable this WidevineCdm module, the browser would not play Amazon Prime Video or Netflix without the extension. If the browser could not locate it or finds it outdated, you can face this ‘Widevine Content Decryption Module’ issue.

PS: if you wonder how to delete browsing history on Android or how to block adult websites in Google Chrome, click to read more.


How to Resolve the WidevineCdm Missing Problem?

If you cannot find WidevineCdm on your system, you need to ensure that you are using Google Chrome from Google. Having confirmed that you can try the following:

  • Try uninstalling Google Chrome.
  • Restart the computer.
  • Install Chrome from the official website directly.
  • Navigate to chrome://components/ in the installed Chrome. Next, check the WidevineCdm update.

Now, it is time to know about the effective methods that you can use for resolving the ‘Widevine Content Decryption Module’ issue. Firstly, you need to update this plugin and examine if the issue gets solved in this way. If you come across the ‘Update Failed’ error, you can resort to other solutions mentioned here.

Besides, if you are bothered with the errors like err_cert_date_invalid or Google Chrome Being Slow, here are the top solutions for you.


Solution 1: Upgrade the Widevine Content Decryption Module

The WidevineCdm problem could occur if you are using an outdated module. So, it is important that you update this plugin from the components page of Chrome. Users can allow Chrome to update plugins itself. For this, go through the instructions listed below. Plus, ensure to open Chrome in the administrative mode. To do this, right-tap on Google Chrome and choose ‘Run as administrator.’

Steps to get rid of the ‘Widevine Content Decryption Module’ problem:

To resolve the issue, follow the steps given below:

Step 1: Launch Google Chrome

Once you have launched Chrome, enter the address “chrome://components/” in the search column and tap Enter after that.

Step 2: Select’ Check for update’

Go to the page’s end until you come across an entry called ‘Widevine Content Decryption Module.’ Tap on the ‘check for update‘ button present below it.

Upgrade the Widevine Content Decryption Module

Step 3: Refresh the page

Next, you have to refresh the page. If you could see the ‘Up-to-date‘ status below the plugin, this means that your plugin was successfully updated.

Step 4: Examine the issue

Start your system again, and see if the problem has been solved.

By the way, let’s see how to fix Amazon prime video error code 5004 and Chrome not playing sound error with ease.


Solution 2: Examine Antivirus Software

Most users reported that the ‘Widevine Content Decryption Module’ issue results from the security software. The security software, such as firewalls or antivirus software, on computers enjoy full privileges and could stop the computer from updating plugins like ‘Widevine Content Decryption Module.’ Users can disable these firewalls/antivirus software, and next can try to update again, as stated in solution 1. You have to disable these services temporarily. Once you have successfully updated the plugin, you need to turn them back on.


Solution 3: Modify the Permission of ‘Widevine Content Decryption Module’

Users can even try changing the folder’s permission available on the system. If they do not have enough privileges, the UAC of Windows will not enable you to upgrade the WidevineCdm plugin. To check this, you need to navigate to the WidevinceCdm plugin folder. So, ensure that the account features full control and update it again using the first method.

Steps to fix the ‘Widevine Content Decryption Module’ problem:

To resolve this annoying issue, go through the following steps:

Step 1: Press tabs’ Windows + R’

Firstly, press tabs ‘Windows‘ + ‘R‘ for launching the Run box. Now, enter “%userprofile%/appdata/local” in the Run box and tap Enter. Then, you would be redirected to the desired folder.

Modify the Permission of 'Widevine Content Decryption Module'

Step 2: Open’ User Data’

Navigate to the file path as follows:

Google > Chrome > User Data

Modify the Permission of 'Widevine Content Decryption Module'

Step 3: Tap on ‘Properties’

Discover the ‘WidevineCdm‘ folder from the given list. Right-tap on it and choose ‘Properties‘.

Modify the Permission of 'Widevine Content Decryption Module'

Step 4: Choose ‘Security’

Navigate to the tab ‘Security‘ and ensure that the login user enjoys complete access to this folder. This could be examined by checking if there’s a checkmark present against the ‘Full control‘ feature within the Properties tab.

Modify the Permission of 'Widevine Content Decryption Module'

If the user does not enjoy complete control, go through the steps listed below.

1. Select your user profile and tap on ‘Edit‘.

2. Next, uncheck the mark available below the ‘Deny‘ column and ensure that the account enjoys complete access. Tap on ‘Apply‘ for saving changes and then exit.

Modify the Permission of 'Widevine Content Decryption Module'

3. Now, restart the system and update the WidevineCdm plugin.

Also, let’s figure out How to Uninstall Chrome on Mac easily.


Solution 4: Remove the Plugin Folder and upgrade It Again

If the above methods do not work for you, you can try removing the ‘Widevine Content Decryption Module’ plugin folder. Once done, reinstall it with the help of Google Chrome. Please remember that this method may need administrative privileges. Thus, you need to ensure that you log in as an admin.

Steps to resolve the ‘Widevine Content Decryption Module’ issue:

Step 1: Press tabs’ Windows + R’

In the first place, press the tabs ‘Windows‘ + ‘R‘ for launching the Run box. Then, enter “%userprofile%/appdata/local” in that box and tap Enter. Now, this command will redirect you to the desired folder.

Modify the Permission of 'Widevine Content Decryption Module'

Step 2: Open’ User Data’

Now, you have to go to the file path, as shown below:

Google > Chrome > User Data

Modify the Permission of 'Widevine Content Decryption Module'

Step 3: Tap on ‘Delete’

Look for ‘WidevineCdm‘ from the given folder list. Once found, right-tap on the ‘Widevine Content Decryption Module’ folder and choose ‘Delete‘.

Remove the Plugin Folder and upgrade It Again

Step 4: Press tabs’ Windows + S’

Next, you have to press the tabs ‘Windows‘ + ‘S,’ and a dialog box will appear. In that box, type “Task Manager” and right-tap on the app. Once clicked, choose ‘Run as administrator‘.

Step 5: Click ‘End task’

End all the tasks related to Chrome by right-tapping on the Chrome entries. Then, choose ‘End task‘.

Remove the Plugin Folder and upgrade It Again

Step 6: Update the WidevineCdm plugin

Next, go back to the solution one and update the ‘Widevine Content Decryption Module‘ plugin with the instructions mentioned above. The WidevineCdm module will update correctly, and Chrome may restart.

Step 7: Restart the system

Now, start the computer again and play any video. Most probably, the ‘Widevine Content Decryption Module‘ error would not show up now.


Solution 5: Install Google Chrome Again

If you are still struggling with the ‘Widevine Content Decryption Module’ error, then you need to install Google Chrome once again. After you have uninstalled Chrome, all of its modules will get removed. This could resolve the ‘WidevineCdm‘ issue if it’s happening due to some corrupt components or not functioning the way they should work.

Steps to eliminate the ‘Widevine Content Decryption Module’ issue:

To do this, read the following instructions:

Step 1: Press tabs’ Windows + R’

Initially, press the tabs ‘Windows‘ + ‘R‘ for launching the Run box. In that dialog box, enter “appwiz.cpl” and tap Enter. This will open a window where you can see a list of all the applications that have been installed on the system.

appwiz.cpl

Step 2: Tap on ‘Uninstall’

Next, right-tap on ‘Google Chrome‘ from that list and choose ‘Uninstall‘.

Install Google Chrome Again

Step 3: Install Chrome

Once you have uninstalled the app, navigate to the official website of Google, and install Chrome to any accessible location.

Step 4: Examine the issue

After you have downloaded Chrome, run the executable for installing it. Next, see if installing Chrome again resolves the ‘Widevine Content Decryption Module‘ problem.


So, these are some of the effective ways to resolve the ‘Widevine Content Decryption Module‘ issue. Firstly, you can try updating the WidevineCdm plugin. Then, check if any antivirus or firewall software is causing this problem and, if so, temporarily disable the software and update the plugin. Next, try changing the plugin’s permission if the issue still persists. If these methods do not work, try reinstalling the plugin and updating it again. Lastly, you can reinstall Google Chrome to fix the issue. So, try them one after the other until you find the perfect solution to eliminate the ‘Widevine Content Decryption Module‘ problem.